KYB CHINA(2025年12月19日国务院第75次常务会议通过 2025年12月31日中华人民共和国国务院令第827号公布 自2026年5月1日起施行)
(Adopted at the 75th Executive Meeting of the State Council on December 19, 2025, promulgated by Decree No. 827 of the State Council of the People's Republic of China on December 31, 2025, and effective as of May 1, 2026)
为了规范商事调解活动，有效解决商事争议，保护当事人合法权益，促进商事调解行业发展，优化营商环境，制定本条例。
This Regulation is formulated to regulate commercial mediation activities, effectively resolve commercial disputes, protect the legitimate rights and interests of parties, promote the development of the commercial mediation industry, and optimize the business environment.
本条例所称商事调解活动，是指在商事调解组织主持下，当事人自愿友好协商解决贸易、投资、金融、运输、房地产、工程建设、知识产权等领域商事争议的活动。婚姻家庭、继承、监护、劳动人事、消费者权益争议以及依法应当以其他方式解决的争议，不适用商事调解。
For the purposes of this Regulation, "commercial mediation activities" refer to activities in which, under the auspices of a commercial mediation organization, the parties voluntarily and amicably negotiate to resolve commercial disputes in fields such as trade, investment, finance, transportation, real estate, engineering construction, and intellectual property. Disputes concerning marriage and family, inheritance, guardianship, labor and personnel, consumer rights and interests, and disputes that shall be resolved by other means according to law are not subject to commercial mediation.
本条例所称商事调解组织，是指依照本条例规定设立，不以营利为目的开展商事调解活动的组织。
For the purposes of this Regulation, "commercial mediation organization" refers to an organization established in accordance with this Regulation, which conducts commercial mediation activities on a non-profit basis.
商事调解行业发展贯彻落实党和国家路线方针政策、决策部署，坚持为民服务宗旨，服务国家高质量发展和高水平对外开放。
The development of the commercial mediation industry shall implement the guidelines, policies, and decisions of the Party and the state, adhere to the principle of serving the people, and serve the country's high-quality development and high-level opening up.
国务院司法行政部门负责指导、规范全国商事调解工作，统筹规划商事调解行业发展。
The judicial administrative department of the State Council shall be responsible for guiding and regulating commercial mediation work nationwide and for overall planning of the development of the commercial mediation industry.
县级以上地方人民政府司法行政部门负责指导、规范本行政区域内商事调解工作，加强对商事调解组织开展商事调解活动的监督管理。
The judicial administrative departments of local people's governments at or above the county level shall be responsible for guiding and regulating commercial mediation work within their respective administrative regions and strengthening the supervision and management of commercial mediation organizations in carrying out commercial mediation activities.
商事调解行业自律组织依照法律法规和章程开展行业自律，接受司法行政部门的指导、监督。
Self-regulatory organizations of the commercial mediation industry shall carry out industry self-regulation in accordance with laws, regulations, and their articles of association, and shall accept the guidance and supervision of judicial administrative departments.
国家培育有国际影响力的商事调解组织，提升商事调解组织的国际竞争力。
The state shall cultivate commercial mediation organizations with international influence and enhance the international competitiveness of commercial mediation organizations.
司法行政部门会同有关部门加强对商事调解的宣传，推广运用调解方式解决商事争议。
Judicial administrative departments, together with relevant departments, shall strengthen the promotion of commercial mediation and promote the use of mediation to resolve commercial disputes.
鼓励有条件的地区和部门结合本地区、本领域实际情况，在人才、信息、技术、资金等方面对商事调解行业发展给予支持。
Regions and departments with the necessary conditions are encouraged to provide support for the development of the commercial mediation industry in terms of talent, information, technology, and funds, based on the actual circumstances of their respective regions and fields.
国家完善商事调解与诉讼、仲裁、公证等制度的衔接机制，畅通商事争议解决途径。
The state shall improve the linkage mechanism between commercial mediation and litigation, arbitration, notarization, and other systems, and smooth the channels for resolving commercial disputes.
设立商事调解组织，应当符合下列条件：
The establishment of a commercial mediation organization shall meet the following conditions:
(一)发起人为非营利法人；
(1) The sponsor is a non-profit legal person;
(二)有规范的名称，名称中含有“商事调解”字样；
(2) It has a standardized name, which contains the words "commercial mediation";
(三)有自己的住所和章程；
(3) It has its own domicile and articles of association;
(四)有30万元以上的资产；
(4) It has assets of not less than 300,000 yuan;
(五)有5名以上商事调解员和适当数量的专职工作人员。
(5) It has not less than five commercial mediators and an appropriate number of full-time staff.
设立商事调解组织，应当向所在地设区的市级人民政府司法行政部门提出申请，提交设立申请书及相关材料。申请人应当对申请材料的真实性负责。
To establish a commercial mediation organization, an application shall be submitted to the judicial administrative department of the people's government at the level of a city divided into districts where the organization is to be located, together with a written application and relevant materials. The applicant shall be responsible for the authenticity of the application materials.
受理申请的部门应当自受理之日起20个工作日内予以审查，并将初步审查意见和全部申请材料报送省、自治区、直辖市人民政府司法行政部门。省、自治区、直辖市人民政府司法行政部门应当自收到报送材料之日起20个工作日内予以审查，作出是否准予设立的决定。20个工作日内不能作出决定的，经本部门负责人批准，可以延长10个工作日，并应当将延长期限的理由告知申请人。准予设立的，向申请人颁发执业证书；不准予设立的，向申请人书面说明理由。
The department receiving the application shall conduct a review within 20 working days from the date of receipt, and submit the preliminary review opinion and all application materials to the judicial administrative department of the people's government of the province, autonomous region, or municipality directly under the Central Government. The judicial administrative department of the people's government of the province, autonomous region, or municipality directly under the Central Government shall conduct a review within 20 working days from the date of receipt of the submitted materials and decide whether to approve the establishment. If a decision cannot be made within 20 working days, with the approval of the head of the department, the time limit may be extended by 10 working days, and the reasons for the extension shall be notified to the applicant. If approval is granted, a practice certificate shall be issued to the applicant; if not, the reasons shall be provided in writing to the applicant.
商事调解组织变更名称、住所、章程等事项的，应当依法办理执业证书的变更手续。
If a commercial mediation organization changes its name, domicile, articles of association, or other matters, it shall go through the procedures for changing the practice certificate in accordance with the law.
商事调解组织有下列情形之一的，应当依法办理执业证书的注销手续：
A commercial mediation organization shall go through the procedures for canceling the practice certificate in accordance with the law under any of the following circumstances:
(一)不能保持本条例规定的设立条件，经限期整改仍不符合条件；
(1) It fails to maintain the establishment conditions stipulated in this Regulation and still does not meet the conditions after rectification within a prescribed time limit;
(二)终止商事调解业务活动；
(2) It terminates its commercial mediation business activities;
(三)法律、行政法规规定应当注销的其他情形。
(3) Other circumstances under which cancellation is required by laws or administrative regulations.
省、自治区、直辖市人民政府司法行政部门应当编制本行政区域内的商事调解组织名册，并向社会公布。
The judicial administrative department of the people's government of a province, autonomous region, or municipality directly under the Central Government shall compile a list of commercial mediation organizations within its administrative region and make it public.
商事调解组织聘任的商事调解员应当公道正派，具备良好的专业素质。商事调解员应当符合下列条件之一：
Commercial mediators employed by a commercial mediation organization shall be fair and upright and possess good professional qualities. A commercial mediator shall meet one of the following conditions:
(一)通过国家统一法律职业资格考试取得法律职业资格，从事调解工作满3年；
(1) Having obtained legal professional qualifications by passing the unified national legal professional qualification examination and having been engaged in mediation work for at least three years;
(二)从事律师、仲裁、公证工作满3年或者曾任法官、检察官满3年；
(2) Having been engaged in lawyer, arbitration, or notarization work for at least three years, or having served as a judge or prosecutor for at least three years;
(三)具有法律、经济、科学技术等相关专业知识，从事法律、经济贸易等专业工作，并具有中级以上职称或者具有同等专业水平；
(3) Having relevant professional knowledge in law, economics, science and technology, etc., having been engaged in professional work such as law or economic trade, and holding an intermediate or higher professional title or having an equivalent professional level;
(四)本条例施行前已从事商事调解工作满3年，并具有大学本科以上学历。
(4) Having been engaged in commercial mediation work for at least three years before the implementation of this Regulation and holding a bachelor's degree or above.
公职人员兼任商事调解员的，应当遵守法律、行政法规和国家有关规定。
If a public official concurrently serves as a commercial mediator, they shall comply with laws, administrative regulations, and relevant state provisions.
商事调解组织可以从具有专业影响力和公信力的境外人士中聘任商事调解员，并依照国务院司法行政部门的规定向所在地省、自治区、直辖市人民政府司法行政部门备案。
A commercial mediation organization may employ commercial mediators from overseas who have professional influence and credibility, and shall file a record with the judicial administrative department of the people's government of the province, autonomous region, or municipality directly under the Central Government where it is located in accordance with the provisions of the judicial administrative department of the State Council.
商事调解组织应当建立业务管理、利益冲突审查、投诉处理等内部管理制度。
A commercial mediation organization shall establish internal management systems such as business management, conflict of interest review, and complaint handling.
商事调解组织的章程、商事调解员名册、调解规则及设立、变更、注销等信息，应当及时向社会公开。
The articles of association, list of commercial mediators, mediation rules, and information on establishment, modification, and cancellation of a commercial mediation organization shall be made public in a timely manner.
商事调解活动应当遵循自愿、合法、诚信、保密的原则。
Commercial mediation activities shall follow the principles of voluntariness, legality, good faith, and confidentiality.
发生商事争议的，当事人可以向商事调解组织申请调解。当事人一方明确拒绝调解的，不得调解。
When a commercial dispute arises, the parties may apply to a commercial mediation organization for mediation. If one party explicitly refuses mediation, mediation shall not be conducted.
当事人可以从商事调解组织的商事调解员名册中共同选定商事调解员进行调解，或者由当事人共同委托商事调解组织推荐商事调解员进行调解。
The parties may jointly select a commercial mediator from the list of commercial mediators of the commercial mediation organization to conduct the mediation, or the parties may jointly entrust the commercial mediation organization to recommend a commercial mediator to conduct the mediation.
商事调解组织可以收取商事调解费用。
A commercial mediation organization may charge commercial mediation fees.
商事调解组织应当按照公平、合理的原则制定商事调解费用标准，并向社会公开。
A commercial mediation organization shall formulate standards for commercial mediation fees in accordance with the principles of fairness and reasonableness and make them public.
商事调解员开展调解活动应当依照法律法规，可以适用行业规则、商业惯例、交易习惯等。
When conducting mediation activities, commercial mediators shall act in accordance with laws and regulations and may apply industry rules, business practices, trade customs, etc.
商事调解员在调解过程中应当保持中立，勤勉尽责，遵守职业道德和执业行为规范，不得与当事人串通进行虚假调解活动。
Commercial mediators shall remain neutral, be diligent and conscientious, abide by professional ethics and practice conduct standards, and shall not collude with the parties to engage in false mediation activities.
鼓励商事调解组织运用人工智能、大数据等技术手段，提高商事调解质量和效率。
Commercial mediation organizations are encouraged to use technologies such as artificial intelligence and big data to improve the quality and efficiency of commercial mediation.
商事调解员与当事人协商采取在线方式进行调解的，与线下调解活动具有同等法律效力。
If commercial mediators and the parties agree to conduct mediation online, it shall have the same legal effect as offline mediation activities.
商事调解不公开进行。当事人约定公开的，可以公开进行，但涉及国家秘密、他人的商业秘密或者个人隐私的除外。
Commercial mediation shall not be conducted in public. If the parties agree to make it public, it may be conducted in public, except where state secrets, trade secrets of others, or personal privacy are involved.
商事调解组织和商事调解员对在调解过程中知悉的信息负有保密义务，但当事人均书面同意披露或者有其他依法应当披露情形的除外。
Commercial mediation organizations and commercial mediators have a duty of confidentiality regarding information learned during the mediation process, except where all parties agree in writing to disclose or where there are other circumstances requiring disclosure according to law.
商事调解员与争议事项有利害关系，或者存在其他可能导致当事人对其中立性、公正性产生合理怀疑情形的，该商事调解员应当及时向当事人披露，并退出调解。当事人均同意由该商事调解员继续调解的，应当以书面形式约定。
If a commercial mediator has an interest in the disputed matter or there are other circumstances that may cause the parties to reasonably doubt their neutrality or impartiality, the commercial mediator shall promptly disclose this to the parties and withdraw from the mediation. If all parties agree to allow the commercial mediator to continue the mediation, it shall be agreed in writing.
在与争议事项有关的诉讼或者仲裁中，商事调解员存在依法应当回避情形的，应当回避。
In litigation or arbitration related to the disputed matter, if a commercial mediator is in a circumstance requiring withdrawal according to law, they shall withdraw.
经商事调解无法达成协议，当事人不同意继续调解，或者存在当事人意图利用调解达到非法目的等情形的，应当终止调解。
Mediation shall be terminated if no agreement is reached through commercial mediation, the parties do not agree to continue mediation, or there are circumstances such as a party intending to use mediation for illegal purposes.
经商事调解达成协议的，除当事人另有约定外，应当制作商事调解协议，载明主要事实、争议事项和当事人达成协议的主要内容、履行方式与期限等。商事调解员应当在商事调解协议上签名并加盖商事调解组织的印章。
If an agreement is reached through commercial mediation, unless otherwise agreed by the parties, a commercial mediation agreement shall be prepared, stating the main facts, the disputed matters, and the main content of the agreement reached by the parties, the method and time limit for performance, etc. The commercial mediator shall sign the commercial mediation agreement and affix the seal of the commercial mediation organization.
商事调解协议的内容不得损害国家利益、社会公共利益和他人合法权益，不得违反法律、行政法规的强制性规定，不得违背公序良俗。
The content of the commercial mediation agreement shall not harm the national interest, public interest, or the legitimate rights and interests of others, shall not violate mandatory provisions of laws or administrative regulations, and shall not contravene public order and good customs.
商事调解协议具有法律约束力，当事人应当履行。
A commercial mediation agreement is legally binding, and the parties shall perform it.
当事人可以就商事调解协议申请司法确认，具体依照《中华人民共和国民事诉讼法》有关规定办理。
The parties may apply for judicial confirmation of a commercial mediation agreement, which shall be handled in accordance with the relevant provisions of the Civil Procedure Law of the People's Republic of China.
商事调解协议涉及在中华人民共和国领域外执行的，当事人可以依照有关国际条约向有管辖权的外国主管机关申请执行。
If a commercial mediation agreement involves enforcement outside the territory of the People's Republic of China, the parties may apply to the competent foreign authority with jurisdiction for enforcement in accordance with relevant international treaties.
支持商事调解组织到境外设立业务机构，开展商事调解活动。
Commercial mediation organizations are supported in establishing business offices abroad to conduct commercial mediation activities.
根据经济社会发展和改革开放需要，可以允许境外商事调解组织在国务院批准设立的自由贸易试验区、海南自由贸易港等区域内依照国家有关规定设立业务机构，开展涉外商事调解活动。
In accordance with the needs of economic and social development and reform and opening up, foreign commercial mediation organizations may be allowed to establish business offices within areas such as the pilot free trade zones approved by the State Council and the Hainan Free Trade Port, in accordance with relevant state provisions, to conduct foreign-related commercial mediation activities.
在自由贸易试验区、海南自由贸易港等区域内，有关地方可以试点建立商事调解员独立开展涉外商事调解活动的相关制度。
In areas such as pilot free trade zones and the Hainan Free Trade Port, relevant localities may pilot the establishment of systems for commercial mediators to independently conduct foreign-related commercial mediation activities.
鼓励商事调解组织、商事调解行业自律组织与境外商事调解组织、国际组织开展交流合作，积极参与国际商事调解规则制定，加强国际商事调解人才培养。
Commercial mediation organizations and self-regulatory organizations of the commercial mediation industry are encouraged to engage in exchanges and cooperation with foreign commercial mediation organizations and international organizations, actively participate in the formulation of international commercial mediation rules, and strengthen the training of international commercial mediation talents.
商事调解行业自律组织、商事调解组织按照有关规定组织开展商事调解员培训。
Self-regulatory organizations of the commercial mediation industry and commercial mediation organizations shall organize training for commercial mediators in accordance with relevant provisions.
全国性商事调解行业自律组织负责推动商事调解员能力水平国际互认。
National self-regulatory organizations of the commercial mediation industry shall be responsible for promoting international mutual recognition of the competence level of commercial mediators.
支持粤港澳大湾区商事调解规则衔接、机制对接，促进粤港澳大湾区商事调解协同发展。
Support shall be given to the alignment of commercial mediation rules and the connection of mechanisms in the Guangdong-Hong Kong-Macao Greater Bay Area, promoting the coordinated development of commercial mediation in the Greater Bay Area.
县级以上地方人民政府司法行政部门对商事调解组织开展商事调解活动进行监督管理，可以采取现场检查、查阅和复制有关资料、对有关情况进行调查、对有关人员进行约谈等措施。
The judicial administrative departments of local people's governments at or above the county level shall supervise and manage the commercial mediation activities carried out by commercial mediation organizations, and may take measures such as on-site inspections, reviewing and copying relevant materials, investigating relevant circumstances, and interviewing relevant personnel.
未经司法行政部门批准，擅自以商事调解组织名义开展本条例规定的商事调解活动的，由省、自治区、直辖市或者设区的市级人民政府司法行政部门责令改正，处10万元以上30万元以下的罚款；有违法所得的，没收违法所得。
If anyone, without the approval of the judicial administrative department, conducts commercial mediation activities as stipulated in this Regulation under the name of a commercial mediation organization, the judicial administrative department of the people's government of the province, autonomous region, or municipality directly under the Central Government, or of a city divided into districts, shall order rectification and impose a fine of not less than 100,000 yuan but not more than 300,000 yuan; if there is illegal income, the illegal income shall be confiscated.
商事调解组织未按照本条例规定办理变更、注销手续，公开相关信息的，由县级以上人民政府司法行政部门责令改正，给予警告；拒不改正的，责令停业整顿，可以并处1万元以上5万元以下的罚款。
If a commercial mediation organization fails to go through the procedures for modification or cancellation, or to make public relevant information, as required by this Regulation, the judicial administrative department of the people's government at or above the county level shall order rectification and give a warning; if it refuses to rectify, it shall be ordered to suspend operations for rectification, and may also be fined not less than 10,000 yuan but not more than 50,000 yuan.
商事调解组织违反本条例规定开展业务或者以不正当手段承揽业务的，由县级以上人民政府司法行政部门责令改正，给予警告，并处5万元以上10万元以下的罚款；情节严重的，依法吊销执业证书，并处10万元以上30万元以下的罚款，对其负责人给予警告，并处1万元以上5万元以下的罚款；有违法所得的，没收违法所得。
If a commercial mediation organization conducts business in violation of this Regulation or solicits business by improper means, the judicial administrative department of the people's government at or above the county level shall order rectification, give a warning, and impose a fine of not less than 50,000 yuan but not more than 100,000 yuan; if the circumstances are serious, the practice certificate shall be revoked according to law, and a fine of not less than 100,000 yuan but not more than 300,000 yuan shall be imposed, and a warning shall be given to its responsible person, and a fine of not less than 10,000 yuan but not more than 50,000 yuan shall be imposed; if there is illegal income, the illegal income shall be confiscated.
商事调解员未履行保密义务造成严重后果，或者与当事人串通进行虚假调解活动，损害国家利益、社会公共利益和他人合法权益的，由县级以上人民政府司法行政部门责令改正，给予警告，并处1万元以上10万元以下的罚款；情节严重的，责令暂停1年以上3年以下商事调解业务；有违法所得的，没收违法所得。
If a commercial mediator fails to fulfill the duty of confidentiality, causing serious consequences, or colludes with the parties to engage in false mediation activities, harming the national interest, public interest, or the legitimate rights and interests of others, the judicial administrative department of the people's government at or above the county level shall order rectification, give a warning, and impose a fine of not less than 10,000 yuan but not more than 100,000 yuan; if the circumstances are serious, the commercial mediator shall be ordered to suspend commercial mediation business for not less than one year but not more than three years; if there is illegal income, the illegal income shall be confiscated.
国务院司法行政部门依照本条例制定商事调解组织管理的具体办法。
The judicial administrative department of the State Council shall, in accordance with this Regulation, formulate specific measures for the management of commercial mediation organizations.
本条例施行前已经成立的从事商事调解的组织，继续开展商事调解活动的，应当自本条例施行之日起1年内，依照本条例的规定办理执业手续。
Organizations engaged in commercial mediation that were established before the implementation of this Regulation and continue to conduct commercial mediation activities shall, within one year from the date of implementation of this Regulation, go through the practice procedures in accordance with the provisions of this Regulation.
行业协会商会等开展公益性调解活动，不适用本条例。
This Regulation does not apply to public interest mediation activities carried out by industry associations, chambers of commerce, etc.
本条例自2026年5月1日起施行。
This Regulation shall come into force as of May 1, 2026.